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Zoho Desk MCP integration

Zoho Desk

Omnichannel customer service software to delight and retain customers.

Start for free
Tools
21
Last update
1 week ago

Category

Business Management

Works with

WhatsAppFacebookInstagramWeb

AI Compatible

ChatGPTClaudeGemini

Tools

Add Ticket Attachment

Attaches a file to a ticket. See the docs here

Add Ticket Comment

Adds a comment to a ticket. See the docs here

Create Account

Creates an account in your help desk portal. See the docs here

Create Contact

Creates a contact in your help desk portal. See the docs here Return only the translated text without explanations.

Create Ticket

Creates a ticket in your helpdesk. See the docs here

Find Contact

Searches for contacts in your help desk portal. See the docs here

Find or Create Contact

Finds or create a contact. See the docs here Return only the translated text without explanations.

Get Article

Retrieves the details of a knowledge base article. See the documentation Return only the translated text without explanations.

Get Thread Details

Retrieve details for a specific thread belonging to a ticket. See the documentation Return only the translated text without explanations.

Get Ticket Details

Retrieve details for a specified ticket. See the documentation Return only the translated text without explanations.

List Articles

Lists knowledge base articles for a help center. See the documentation Return only the translated text without explanations.

List Help Centers

Lists the help centers configured in an organization. See the documentation

List Root Categories

Lists root knowledge base categories for a help center. See the documentation

List Ticket Attachments

List attachments for a specific ticket. See the documentation Return only the translated text without explanations.

List Ticket Threads

Get a list of threads for a specified ticket. See the documentation Return only the translated text without explanations.

List Tickets

Lists all tickets in your help desk with optional filtering. See the docs here Return only the translated text without explanations.

Search Articles

Searches for knowledge base articles. See the documentation

Search Ticket

Searches for tickets in your help desk. See the docs here

Send E-Mail Reply

Sends an email reply. See the docs here

Update Contact

Updates details of an existing contact. See the docs here

Update Ticket

Updates an existing ticket. See the docs here Return only the translated text without explanations.