Zoho Desk
Omnichannel customer service software to delight and retain customers.
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Works with
AI Compatible
Tools
Add Ticket Attachment
Attaches a file to a ticket. See the docs here
Add Ticket Comment
Adds a comment to a ticket. See the docs here
Create Account
Creates an account in your help desk portal. See the docs here
Create Contact
Creates a contact in your help desk portal. See the docs here Return only the translated text without explanations.
Create Ticket
Creates a ticket in your helpdesk. See the docs here
Find Contact
Searches for contacts in your help desk portal. See the docs here
Find or Create Contact
Finds or create a contact. See the docs here Return only the translated text without explanations.
Get Article
Retrieves the details of a knowledge base article. See the documentation Return only the translated text without explanations.
Get Thread Details
Retrieve details for a specific thread belonging to a ticket. See the documentation Return only the translated text without explanations.
Get Ticket Details
Retrieve details for a specified ticket. See the documentation Return only the translated text without explanations.
List Articles
Lists knowledge base articles for a help center. See the documentation Return only the translated text without explanations.
List Help Centers
Lists the help centers configured in an organization. See the documentation
List Root Categories
Lists root knowledge base categories for a help center. See the documentation
List Ticket Attachments
List attachments for a specific ticket. See the documentation Return only the translated text without explanations.
List Ticket Threads
Get a list of threads for a specified ticket. See the documentation Return only the translated text without explanations.
List Tickets
Lists all tickets in your help desk with optional filtering. See the docs here Return only the translated text without explanations.
Search Articles
Searches for knowledge base articles. See the documentation
Search Ticket
Searches for tickets in your help desk. See the docs here
Send E-Mail Reply
Sends an email reply. See the docs here
Update Contact
Updates details of an existing contact. See the docs here
Update Ticket
Updates an existing ticket. See the docs here Return only the translated text without explanations.