Cookies Policy
1. What are cookies?
Cookies are small text files that websites store on your computer, smartphone, tablet, or any other Internet access device to collect certain information about your browsing experience and preferences. Cookies cannot damage your device and are very useful as they help us identify and resolve errors.
2. What type of cookies do we use and for what purposes?
The Website uses its own and third-party cookies, which can be grouped as follows and for the following purposes:
- Necessary: help make a website usable by enabling basic functions such as page navigation and access to secure areas of the website.
- Statistics: help us understand how visitors interact with our Website, helping us improve its structure and content by gathering and providing information anonymously.
- Marketing: used to track visitors across websites. The intention is to display relevant and attractive advertisements for the individual user.
In the event that the Website contains links or hyperlinks that redirect you to other places on the Internet, which are owned by third parties that use cookies, JELOU is not responsible for the use of cookies by such third parties.
Below, we detail the characteristics of each of the cookies we use:
| Name | Own/Third-party | Domain | Description | Duration |
|---|---|---|---|---|
| current_language | Own | jelou.ai | Cookie used to store the current language of the website visitor and present content according to the language | During the session (expires when leaving the page) |
| nf_ab | Third-party (Netlify) | apps.jelou.ai | This cookie is generated by Netlify and is used to perform A/B (split) testing | 1 year |
| jelou_auth | Own | apps.jelou.ai | This is an HTTP-only authentication cookie used by Jelou. It is necessary to maintain the user session and ensure secure authentication on the platform. | 12 hours |
3. Can you restrict the use of Cookies?
You can accept or reject the use of cookies through the cookie message that appears when visiting the Website for the first time. If you accept third-party cookies, you should delete them, if you wish, directly through your browser's cookie management options.
Most browsers accept cookies automatically, but allow the User to change their browser settings to reject cookie installation, without affecting their access and navigation.
You can allow, block or delete cookies installed on your device through the settings of the browser installed on your device. Below, we provide information about the most common browsers:
However, it should be noted that the use of cookies allows us to provide you with a better experience in our services. If you make modifications to the cookie settings, your browsing experience may not be optimal.
4. Additional Information
You can find additional information about the processing of your information in the Privacy Policy that you will find available on our Website, which we invite you to consult. Likewise, you can exercise your ARCO rights by sending a request to claims@jelou.ai