Transactional AI for the hospitality industry
Turn inquiries into bookings and resolved requests: availability, payments, check-in, and guest service connected to your PMS and your operation.
AI that connects and automates
your hotel operation
An agent can check availability, update bookings,
process payments, and coordinate requests 24/7.
- 650+
- Companies running on our infrastructure
- 13+
- Countries
- 3.000+
- Apps and connectors
Solutions for the guest journey
Hotel processes AI can run end to end
Explore the solutions that simplify your operation
from a single channel.
Availability and quoting
Checks rooms, rates, and conditions based on dates, number of guests, and preferences.
Booking and payment
Collects the necessary details, processes the charge when applicable, and records the booking in the PMS.
Booking recovery
Picks up inquiries that were left pending and lets the guest continue from where they dropped off.
Additional services
Offers transfers, breakfast, spa, experiences, upgrades, and other services tied to the stay.
Digital check-in
Requests documents and completes the information needed before arrival.
In-stay requests
Manages housekeeping, maintenance, food, transportation, or other area requests.
Changes and cancellations
Checks applicable policies and updates the booking in the system.
Guest campaigns
Triggers communications based on history, preferences, seasons, or travel dates.
Loyalty programs
Checks benefits, points, and conditions for future bookings.
Surveys and experience
Requests feedback after the stay and logs the response for analysis or follow-up.
Groups and events
Receives requests for corporate stays, meetings, and celebrations and gathers the details the sales team needs to follow up.
Arrival and check-in
Everything ready before arriving at the hotel
The agent updates the booking, moves check-in forward, coordinates extra services,
and leaves the guest's arrival ready to execute.
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Everything ready before landing
The agent identifies the booking, updates the arrival, and moves forward processes that normally happen at the front desk.
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Conversations that generate revenue
The agent checks available services and lets the guest add them directly to the stay.
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The arrival is already coordinated
The information stays connected with the front desk and the teams responsible for carrying out each request.
Integrate AI agents with your hotel's systems
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PMS and booking engine
Checks availability, rates, bookings, and changes.
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Payments
Processes charges and records confirmations.
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CRM and loyalty
Checks guest history, preferences, and benefits.
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Operations
Connects requests with housekeeping, maintenance, food, and other areas.
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Channels
WhatsApp, web, your own app, and other channels depending on the operation.
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Internal APIs
Updates the systems that already support bookings, service, and operations.
Security for bookings and guest data
Protect data and bookings with secure, traceable processes in every interaction.
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Official, secure channels
Operates WhatsApp, web, voice, and other channels under a single control layer.
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Data protection
Guest information stays protected and is not used to train third-party models.
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Human-in-the-loop
Defines when the front desk, reservations, or another area must review or take over a request.
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Traceability
Logs conversations, payments, and actions carried out during each process.
Let's talk about your hotel
Tell us which process you want to run with AI and which systems are part of your operation.
Thanks. Schedule your meeting at the time that works best for you.
Turn your hotel's guest service into a connected operation
Start with bookings, check-in, payments, or guest service. Connect the agent to your systems and take it to production.
Book a demo