Zendesk
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Add Ticket Tags
Add tags to a ticket (appends to existing tags). See the documentation.
Create Ticket
Creates a ticket. See the documentation.
Delete Ticket
Deletes a ticket. See the documentation.
Get Article
Retrieves an article by its ID. See the documentation.
Get Dynamic Content Item
Retrieves a dynamic content item. Note: Dynamic content is available only on the Professional plan and above. See the documentation.
Get Dynamic Content Items by Name
Retrieves multiple dynamic content items by their names. Note: Dynamic content is available only on the Professional plan and above. See the documentation.
Get Macro
Retrieves a macro by its ID. See the documentation.
Get Side Conversation
Retrieve a single Zendesk side conversation by ID (UUID, e.g. 8566255a-ece5-11e8-857d-493066fa7b17). Use **List Side Conversations** to discover IDs for a given ticket. Set includeEvents to true to sideload the conversation's events (creation, replies, state changes). See the documentation.
Get Ticket Info
Retrieves information about a specific ticket. See the documentation.
Get User Info
Retrieves information about a specific user. See the documentation.
List Active Macros
Lists all active shared and personal macros available to the current user. See the documentation.
List Articles
Retrieves a list of articles. See the documentation.
List Dynamic Content Items
Retrieves a list of dynamic content items. Note: Dynamic content is available only on the Professional plan and above. See the documentation.
List Fields Options
Retrieves available options for the Fields field.
List Locales
Retrieves all locales. See the documentation.
List Macro Category Options
Retrieves available options for the Macro Category field.
List Macros
Retrieves all macros. See the documentation.
List Side Conversations
Retrieve all side conversations on a Zendesk ticket. Side conversations are collaboration threads attached to a ticket (email, Slack, Microsoft Teams, or linked child tickets). Use **Get Side Conversation** to fetch a single side conversation by ID. Set includeEvents to true to sideload each conversation's events (creation, replies, state changes). See the documentation.
List Ticket Comments
Retrieves all comments for a specific ticket. See the documentation.
List Tickets
Retrieves a list of tickets. See the documentation.
Remove Ticket Tags
Remove specific tags from a ticket. See the documentation.
Search Articles
Searches Help Center articles. See the documentation.
Search Community Posts
Searches Help Center community posts. See the documentation.
Search Help Center
Searches across knowledge base articles, community posts, and external records using the Zendesk unified Guide search. See the documentation.
Search Macros
Search for macros by name. See the documentation.
Search Tickets
Searches for tickets using Zendesk's search API. See the documentation.
Set Custom Ticket Fields
Sets one or more custom field values on a ticket. See the documentation.
Set Ticket Tags
Set tags on a ticket (replaces all existing tags). See the documentation.
Update Ticket
Updates a ticket. See the documentation.
Upload Ticket Attachments
Upload one or more files as ticket attachments via the Zendesk Uploads API. Returns upload tokens that can be used when creating or updating tickets. See the documentation.