Trengo
Customer service software
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Works with
AI Compatible
Tools
Attach Label
Attach a label to a ticket. See the documentation Return only the translated text without explanations.
Close Ticket
Close a ticket. See the documentation
Create Contact
Creates a contact. If a contact with given identifier already exists, returns it. See the documentation
Find Contacts
Finds contacts with the given term. See the documentation Return only the translated text without explanations.
Get Article
Get a specific article. See the documentation Return only the translated text without explanations.
Get Block
Get a specific block. See the documentation Return only the translated text without explanations.
Get Category
Get a specific category. See the documentation Return only the translated text without explanations.
Get Help Center
Get a specific help center. See the documentation
Get Label
Get a label by ID. See the documentation Return only the translated text without explanations.
Get Message
Get a message by ID. See the documentation Return only the translated text without explanations.
Get Ticket
Get a specific ticket. See the documentation
List All Blocks
List all blocks in a help center. See the documentation Return only the translated text without explanations.
List All Categories
List all categories in a help center. See the documentation
List All Quick Replies Return only the translated text without explanations.
List all quick replies. See the documentation
List Articles
List articles from a help center according to the specified criteria. See the documentation Return only the translated text without explanations.
List Help Centers
List all help centers. See the documentation
List Labels
List all labels. See the documentation Return only the translated text without explanations.
List Messages
List messages from a ticket. See the documentation Return only the translated text without explanations.
List Tickets
List tickets according to the specified criteria. See the documentation Return only the translated text without explanations.
Log A Voice Call
Logs a phone call from external VOIP applications, See the documentation
Send A Message
This action can be used to easily send a message or an email without having to think about contacts or tickets, See the documentation
Send A Team Chat Message
Send a message as a bot in the Team Chat, See the documentation
Send A Ticket Message
Send a message to a ticket. See the documentation Return only the translated text without explanations.
Send A WhatsApp Message Template
Sends a WhatsApp message template, See the documentation