Freshdesk
Customer support software
Start freeCategory
Works with
AI Compatible
Tools
Add Note to Ticket
Add a note or conversation to an existing ticket. See the documentation.
Add Ticket Tags
Add tags to a ticket (appends to existing tags). See the documentation Return only the translated text without explanations.
Assign Ticket to Agent
Assign a Freshdesk ticket to a specific agent. See the documentation. Return only the translated text without explanations.
Assign Ticket to Group
Assign a Freshdesk ticket to a specific group See the documentation.
Close Ticket Return only the translated text without explanations.
Set a Freshdesk ticket's status to 'Closed'. See docs Return only the translated text without explanations.
Create Agent
Create an agent in Freshdesk. See the documentation Return only the translated text without explanations.
Create a Company
Create a company. See the documentation
Create a Contact
Create a contact. See the documentation
Create Message For Thread
Create message for a thread. See the documentation. Return only the translated text without explanations.
Create a Reply
Create a reply to a ticket. See the documentation. Return only the translated text without explanations.
Create Solution Article
Create a solution article in Freshdesk. See the documentation Return only the translated text without explanations.
Create a Thread
Create a thread to a ticket. See the documentation. Return only the translated text without explanations.
Create a Ticket
Create a ticket. See the documentation Return only the translated text without explanations.
Create Ticket Field
Create a ticket field in Freshdesk. See the documentation
Delete Solution Article
Delete a solution article in Freshdesk. See the documentation
Delete Ticket Summary
Delete the summary note for a ticket. See the documentation
Download Attachment
Download an attachment from a ticket. See the documentation
Forward Ticket
Forward a ticket to an external email address. See the documentation.
Get Agent
Retrieve a single agent by their ID. See the documentation
Get Canned Response Return only the translated text without explanations.
View a Canned Response. See the documentation Return only the translated text without explanations.
Get Contact
Get a contact from Freshdesk. See the documentation Return only the translated text without explanations.
Get Canned Responses In A Folder
View all the details of canned responses in a folder. See the documentation
Get Solution Article
Get a solution article in Freshdesk. See the documentation Return only the translated text without explanations.
Get Ticket Details
Get details of a Ticket. See the documentation Return only the translated text without explanations.
List Agent Options
Retrieves available options for the Agent field.
List Agents
List all agents in Freshdesk. See the documentation Return only the translated text without explanations.
List All Folders
View all the canned response folders. See the documentation
List Tickets
Fetch up to 100 tickets according to the selected filters. See the documentation
List Canned Response Folder ID Options
Retrieves available options for the Canned Response Folder ID field.
List Category Folders
List category folders in Freshdesk. See the documentation
List Company ID Options
Retrieves available options for the Company ID field.
List Folder Articles
List folder articles in Freshdesk. See the documentation
List All Canned Responses In A Folder
View all canned responses in a folder. See the documentation Return only the translated text without explanations.
List From Email Options
Retrieves available options for the From Email field.
List Group Options
Retrieves available options for the Group field.
List Role IDs Options
Retrieves available options for the Role IDs field.
List Skill IDs Options
Retrieves available options for the Skill IDs field.
List Solution Categories
List solution categories in Freshdesk. See the documentation Return only the translated text without explanations.
List Conversations of a Ticket
List all conversations for a ticket. See the documentation Return only the translated text without explanations.
List Ticket Field ID Options
Retrieves available options for the Ticket Field ID field.
List Ticket Fields
List all ticket fields in Freshdesk. See the documentation
List Ticket ID Options
Retrieves available options for the Ticket ID field.
Remove Ticket Tags
Remove specific tags from a ticket. See the documentation
Reply to Forward
Reply to a previously forwarded ticket email. See the documentation.
Search Solution Article
Search solution articles in Freshdesk by keyword. Returns matching articles with their category/folder hierarchy, metadata, and content. See the documentation
Search Tickets
Search for tickets in Freshdesk using a structured filter query. See the documentation
Set Ticket Priority
Update the priority of a ticket in Freshdesk See the documentation.
Set Ticket Status Return only the translated text without explanations.
Update the status of a ticket in Freshdesk See the documentation.
Set Ticket Tags
Set tags on a ticket (replaces all existing tags). See the documentation Return only the translated text without explanations.
Update Agent
Update an agent in Freshdesk. See the documentation
Update Contact
Update a contact in Freshdesk. See the documentation
Update Solution Article
Update a solution article in Freshdesk. See the documentation Return only the translated text without explanations.
Update a Ticket Return only the translated text without explanations.
Update status, priority, subject, description, agent, group, etc. See the documentation.
Update Ticket Field
Update a ticket field in Freshdesk. See the documentation Return only the translated text without explanations.
Update Ticket Summary
Create or update the summary note for a ticket. See the documentation
View Ticket Summary
Get the summary note for a ticket. See the documentation