Dixa

The CX Platform for Consumer Brands

Tools

Last update

1 week ago

Tools

Adds a message to an existing conversation. See the documentation.

Claims a conversation for a given agent. To avoid taking over assigned conversations, set the force parameter to false. See the documentation

Mark a conversation as closed by providing its id. See the documentation Return only the translated text without explanations.

Creates a new email or contact form-based conversation. See the documentation.

Creates an internal note for a conversation. See the documentation.

Get an article from Dixa. See the documentation Return only the translated text without explanations.

Get the translations of an article from Dixa. See the documentation Return only the translated text without explanations.

Retrieves available options for the Agent Id field.

Retrieves available options for the Email Integration ID field.

Retrieves available options for the End User Id field.

Lists messages from a conversation. See the documentation. Return only the translated text without explanations.

Lists internal notes from a conversation. See the documentation.

Retrieves available options for the Tag ID field.

Updates custom attributes for a specified user. See the documentation Return only the translated text without explanations.

Adds a tag to a conversation. See the documentation Return only the translated text without explanations.