TOPdesk
IT Service Management Platform
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AI Compatible
Tools
Create Incident
Creates a new incident. See the documentation Return only the translated text without explanations.
Get Incident
Returns an incident by ID. See the documentation Return only the translated text without explanations.
Get Incident Actions By ID
Get incident actions by incident ID. See the documentation
Get Incident Actions By Number
Get incident actions by incident number. See the documentation Return only the translated text without explanations.
Get Incident Progress Trail By ID
Get incident progress trail by incident ID. See the documentation
Get Incident Progress Trail By Number
Get incident progress trail by incident number. See the documentation
Get Incidents
Returns a list of incidents. See the documentation Return only the translated text without explanations.
Get Knowledge Item Statuses
Returns the list of possible Knowledge Item statuses. See the documentation Return only the translated text without explanations.
Get Knowledge Items
Returns a list of Knowledge Items. See the documentation
Update Incident
Updates an existing incident. See the documentation