LiveAgent
LiveAgent is a web-based live chat and helpdesk software. It covers all support channels: Email, Live Chat, Call Center, Contact forms, Feedback Forms, Knowledge Base, Social networks (Twitter and Facebook) and integrates them into one environment.
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Works with
AI Compatible
Tools
Add Tag to Ticket
Add a tag to a ticket. See the documentation
Create Customer
Creates a customer. See docs here Return only the translated text without explanations.
Get Agent
Retrieves agent info and auth token. See the documentation
Get Ticket
Get a ticket. See the documentation
List Agent ID Options
Retrieves available options for the Agent ID field.
List Group ID Options
Retrieves available options for the Group ID field.
List Tags
Lists all tags. See the documentation
List Ticket Messages
List all messages for a specific ticket. See the documentation
List Tickets
Lists all tickets. See the documentation
Update Ticket Status
Update the status of a ticket. See the documentation