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Intercom MCP integration

Intercom

Intercom is the only solution that combines an AI chatbot, help desk, and proactive support—so you can keep costs low, support teams happy, and customers satisfied.

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Tools
11
Last update
1 week ago

Category

Communication

Works with

WhatsAppFacebookInstagramWeb

AI Compatible

ChatGPTClaudeGemini

Tools

Add Tag To Contact

Adds a specific tag to a contact in Intercom. See the documentation.

Create Note

Creates a note for a specific user. See the docs here

List Admin ID Options

Retrieves available options for the Admin ID field.

List Tag ID Options

Retrieves available options for the Tag ID field.

List Assignee ID Options

Retrieves available options for the Assignee ID field.

Manage A Conversation

Close/Snooze/Open/Assign a conversation by its ID. See the documentation.

Reply To Conversation

Add a reply or a note to an existing conversation thread. See the documentation. Return only the translated text without explanations.

Retrieve A Conversation

Retrieve a conversation by its ID. See the documentation.

Send Incoming Message

Send a message from a user into your Intercom app. See the docs here Return only the translated text without explanations.

Send Message To Contact

Send a message to a contact in Intercom. See the documentation. Return only the translated text without explanations.

Upsert Contact

Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here Return only the translated text without explanations.