# HelpSpot MCP Integration

> Amplifica tu soporte con HelpSpot: la solución optimizada para escalar el servicio de atención al cliente sin esfuerzo.

## Overview

| Property | Value |
|----------|-------|
| Category | Help Desk & Soporte |
| Type | PIPEDREAM |
| Tools | 11 |
| URL | https://jelou.ai/pt-br/marketplace/helpspot |

## Available Tools (11)

### Crear solicitud

Crea una nueva solicitud de usuario. [Ver la documentación](https://support.helpspot.com/index.php?pg=kb.page&id=164#private.request.create)

Devuelve solo el texto traducido sin explicaciones.

### Get Request

Retrieves a single support request by ID. [See the documentation](https://support.helpspot.com/index.php?pg=kb.page&id=164#private.request.get)

### Get Requests

Retrieves multiple support requests by ID in a single call. [See the documentation](https://support.helpspot.com/index.php?pg=kb.page&id=164#private.request.multiGet)

### List Active Staff

Retrieves a list of all active staff members. [See the documentation](https://support.helpspot.com/index.php?pg=kb.page&id=164#private.util.getActiveStaff)

### List Send Email From Options

Retrieves available options for the Send Email From field.

### List Email Staff Options

Retrieves available options for the Email Staff field.

### List Category Options

Retrieves available options for the Category field.

### List Request Id Options

Retrieves available options for the Request Id field.

### List Status Options

Retrieves available options for the Status field.

### Search Requests

Searches for support requests using one or more filter criteria. [See the documentation](https://support.helpspot.com/index.php?pg=kb.page&id=164#private.request.search)

### Solicitud de actualización

Devuelva únicamente el texto traducido sin explicaciones.

Actualiza una solicitud de usuario existente. [Consulte la documentación](https://support.helpspot.com/index.php?pg=kb.page&id=164#private.request.update)

Devuelva solo el texto traducido sin explicaciones.

## Supported Channels

This integration works with:
- WhatsApp Business API
- Facebook Messenger
- Instagram Direct Messages
- Web Chat Widget

## AI Assistants Compatible

- ChatGPT (via MCP)
- Claude (via MCP)
- Gemini (via MCP)
- Custom AI Agents

## Quick Start

1. Sign up at https://apps.jelou.ai/signup
2. Navigate to Marketplace and add HelpSpot
3. Authenticate your HelpSpot account
4. Configure your messaging channels (WhatsApp, Facebook, etc.)
5. Copy the MCP server URL to your AI assistant

## Example Use Cases

- Automate customer inquiries using HelpSpot data
- Send notifications via WhatsApp when HelpSpot events occur
- Query HelpSpot data directly from ChatGPT or Claude
- Build AI agents that interact with HelpSpot

## Resources

- [All Integrations](https://jelou.ai/pt-br/marketplace)
- [Full Documentation](https://jelou.ai/llms-full.txt)
- [API Docs](https://docs.jelou.ai)
- [Help Center](https://help.jelou.ai)