PagerDuty
Operaciones en tiempo real y respuesta a incidentes
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IA Compatible
Herramientas
Reconocer Incidente
Reconocer un incidente. Consulte la documentación aquí
Add Note to Incident
Add a text note to an incident. Notes are visible in the incident timeline and useful for documenting investigation steps, resolution details, or handoff notes. Use **List Incidents** or **Get Incident** to find the incident ID. See the documentation
Create Incident
Trigger a new incident on a PagerDuty service. Use **List Services** to find a service ID and **List Escalation Policies** to find a policy ID. Use **List Priorities** to find priority IDs. Set incidentKey to a stable value derived from the alert source (e.g. a hash of title + service ID) to prevent duplicate incidents on retry — PagerDuty deduplicates open incidents with the same key on the same service. See the documentation
Create Schedule Override
Override a schedule layer to assign a specific user for a time window. Use **List Schedules** to find a schedule ID and **List Users** to find the user ID. Time params use ISO 8601 with explicit UTC offset, e.g. 2026-06-02T15:00:00-07:00. Always include the UTC offset — do not assume UTC; using the wrong offset will place the override in the wrong time slot. See the documentation
Create Service
Create a new PagerDuty service. A service represents a system or application that generates incidents. Use **List Escalation Policies** to find a valid escalation policy ID (required). Set autoResolveTimeout to 0 to disable auto-resolve. Set acknowledgementTimeout to 0 to disable re-triggering after acknowledgment. See the documentation
Buscar usuario de guardia
Encuentra al usuario en guardia para una programación específica. Ver la documentación aquí Devuelve solo el texto traducido sin explicaciones.
Get Event Orchestration for Service
Get the active event orchestration routing rules configured for a service. Event orchestration routes incoming events to the right responders based on conditions. Use **List Services** to discover service IDs. See the documentation
Get Incident
Get full details for a single incident by ID, including its current status, urgency, assignments, and html_url. Use **List Incidents** to find the incident ID. See the documentation
Get Service Analytics
Get incident volume and MTTR (mean time to resolve) metrics for one or more services over a time range. Use **List Services** to discover service IDs. Time params use ISO 8601 with explicit UTC offset, e.g. 2026-06-02T15:00:00-07:00. See the documentation
List Escalation Policies
List escalation policies in the PagerDuty account. Supports both exact name match (name) and substring search (query), plus team filtering. Use policy IDs with **Create Incident**, **Create Service**, and **Update Escalation Policy**. See the documentation
List Escalation Policy ID Options
Retrieves available options for the Escalation Policy ID field.
List Incident Change Events
List change events (deployments, config changes) correlated to an incident. Change events show what changed in your systems around the time the incident was triggered. Use **List Incidents** or **Get Incident** to find the incident ID. See the documentation
List Incident Workflows
List available incident automation workflows. Use workflow IDs with **Start Incident Workflow** to run automation on an active incident. Requires Business+ plan — accounts without this plan will receive empty results or a 402 error. See the documentation
List Incidents
List and filter incidents by status, urgency, service, or team. Default statuses are triggered and acknowledged (open incidents). Use **List Services** to discover service IDs and **List Teams** for team IDs. Time params use ISO 8601 with explicit UTC offset, e.g. 2026-06-02T15:00:00-07:00. See the documentation
List Log Entries
List log entries (the audit trail of actions taken on an incident or across the account). When incidentId is provided, scopes results to that incident's log entries. Otherwise returns account-wide log entries. Use **List Incidents** or **Get Incident** to find incident IDs. Time params use ISO 8601 with explicit UTC offset, e.g. 2026-06-02T15:00:00-07:00. Set isOverview: true to get only the most recent action per incident. See the documentation
List On-Call Schedule ID Options
Retrieves available options for the On-Call Schedule ID field.
List On-Calls
List on-call entries — who is on call right now or during a given time window. Filterable by schedule IDs or escalation policy IDs. Use **List Schedules** to discover schedule IDs and **List Escalation Policies** to discover policy IDs. Time params use ISO 8601 with explicit UTC offset, e.g. 2026-06-02T15:00:00-07:00. Set earliest: true to get one on-call entry per unique (schedule, escalation policy, escalation level) combination. See the documentation
List Priorities
List the priority levels configured for this PagerDuty account. Returns priority IDs and names (e.g. P1, P2, critical) useful for **Create Incident** and **Update Incident**. See the documentation
List Schedules
List on-call schedules in the PagerDuty account, optionally filtered by name. Returns schedule IDs and names useful for **List On-Calls** and **Create Schedule Override**. See the documentation
List Service ID Options
Retrieves available options for the Service ID field.
List Services
List services, optionally filtered by team or searched by name. Returns service IDs, names, status, and html_url. Use **List Teams** to discover team IDs for filtering. See the documentation
List Status Page Posts
List posts on a PagerDuty status page. Use **List Status Pages** to discover status page IDs. Set activeOnly: true to filter to currently active posts (client-side filter). Requires Business+ plan — accounts without this plan will receive empty results or a 402 error. See the documentation
List Status Pages
List configured PagerDuty status pages. Use status page IDs with **List Status Page Posts** to retrieve posts on a specific page. Requires Business+ plan — accounts without this plan will receive empty results or a 402 error. See the documentation
List Teams
List teams in the PagerDuty account, optionally filtered by name. Returns team IDs and names useful for filtering incidents, users, and services. See the documentation
List User ID Options
Retrieves available options for the User ID field.
List Users
List users in the PagerDuty account, searchable by name or email. Returns user IDs, names, emails, and roles. Optionally filter by team membership using team IDs from **List Teams**. See the documentation
Resolver Incidente
Resolver un incidente. Ver la documentación aquí
Start Incident Workflow
Start an automation workflow on an active incident. Use **List Incident Workflows** to discover available workflow IDs. Use **List Incidents** or **Get Incident** to find the incident ID. Requires Business+ plan — accounts without this plan will receive a 402 error. See the documentation
Disparar Incidente
Disparar un incidente. Ver la documentación aquí
Update Escalation Policy
Update an escalation policy's name, description, loop count, or escalation rules. By default, performs a read-then-merge: fetches the current policy and merges your changes before writing, so you only need to specify the fields you want to change. Set fullReplacement: true to replace all rules wholesale — use with caution as this is destructive. Use **List Escalation Policies** to find the policy ID. Each escalation rule targets one or more users or schedules: provide targets as an array of objects with id and type (user_reference or schedule_reference). See the documentation
Update Incident
Update an incident's status, title, urgency, priority, escalation policy, or assignments. Use **List Incidents** or **Get Incident** to find the incident ID. To acknowledge: set status to acknowledged. To resolve: set status to resolved. Use **List Users** to find user IDs for assignments and **List Priorities** for priority IDs. See the documentation